From the moment I started even considering a career in real estate, I was crystal clear about how I wanted to project myself and how I wanted to be known by my customers, clients, and the wider community. There is no fake ‘business persona’ with me. The person you meet professionally will be the same as the person you might meet casually in a social setting.
Clients convey that they find me to be a genuinely friendly, approachable, and empathetic person, with natural listening and interpersonal skills. The professional relationship you enter into with your real estate agent is extremely important, and must be based on a foundation of complete trust and open communication. I regard it as a privilege every time a client entrusts me to represent them in the sale of their home.
I realise what a huge decision this is, and aim to repay the faith shown in me with exceptional service and results. I challenge myself to exceed my client’s expectations every time I am helping someone either buy or sell a home.
After 24 years as a professional fire-fighter and senior fire officer, I came to Barfoot & Thompson in early 2014 ready to provide my own unique brand of service. I am committed to providing friendly yet professional advice to my clients and I am a real believer in the importance of effective communication and long-term relationship building.
In my previous career, people would rely on me in times of critical need to make the right calls calmly and professionally, and with empathy for those involved. In many ways I see the role of a professional salesperson in the real estate industry as very similar - it's just a different type of service that I am providing.
I was first attracted to the family owned Barfoot & Thompson organisation because of its well-known reputation for ethical and professional service. This was hugely important to me, having come from a long career as an officer/manager within an organisation that regularly surveys at No1 for trust and confidence by Kiwis. In all aspects of my business partnerships I stand by my core values of integrity, diligence and empathy. These values are my strongest drivers. My belief is that real estate is actually about people, rather than property, and I love meeting and working with people to understand what is important to them and how I can assist them.
You can read my reference from the NZ Fire Service here.
I live in Hobsonville Point with my wife and two teenaged children, with both children attending local schools. I believe that well supported schools are critical to the health and wellbeing of a community and have been privileged to serve as a Trustee on the School Board at Marina View School in West Harbour since 2014. I have lived in various parts of West Auckland almost all of my life and readily identify with the lifestyle opportunities provided in this 'corner of our city'. I love sports and the outdoors, with particular interests in karate, boating, fishing and scuba diving. I like nothing more than enjoying a BBQ and a few social drinks with my family and friends.
When you entrust the sale of your biggest asset to an agent, you need to feel completely confident that that person has your best interests at heart, and will do everything required to give you the greatest chance of a premium outcome.
I give a personal and professional pledge to every client I work with that I will go the extra mile to deliver fantastic service and great results. I invite you to look through my testimonials section to see how a selection of my customers and clients have found the experience of working with me to be.
A combination of modern and traditional business practices is what I deliver to my valued clients. Up to the minute marketing strategies are critical in today's ever-changing digital world.
There is an increasing expectation from buyers and sellers that modern property marketing campaigns will deliver fast, easily accessible, high quality information via 'rich media' content. Consequently, I offer all the latest marketing delivery options available. Behind the technology though remains a business driven by the 'old school' foundations of clear communication, strong interpersonal relationships, hard work and dedication to great results for my clients.
Thanks to fantastic clients, I'm humbled to have received the following awards:
My main goal in real estate is to continue to build on the trusted reputation that I have worked so hard to establish, through a total commitment to excellence, and a focus on putting the needs of my clients first.
A significant proportion of my new clientele already come to me via referral and recommendations from previous clients. I truly believe that if I always deliver an experience that exceeds expectations, my business will grow organically via an expanding referral network.
Apart from this main focus, I just want to continue to enjoy what I am doing, whilst working with people to help them through a major phase of change in their lives.